Privacy Policy

A legal disclaimer

Welcome to Car Keys! These Terms and Conditions govern your use of our website and our locksmith services, including mobile and in-person assistance for vehicles and houses. By accessing our website and using our services, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1. Services Offered

Car Keys provides professional locksmith services for vehicles and residential properties, including:

Mobile locksmith services
In-person locksmith services
Key duplication and replacement
Lock repair and installation
Emergency lockout assistance

We strive to offer prompt and reliable services; however, availability may vary based on location, demand, and external factors.

2. Eligibility & User Responsibilities

By using our services, you confirm that:

You are at least 18 years old or have permission from a parent/guardian.
You have legal authority to request locksmith services for the vehicle or property in question.
You provide accurate and truthful information when filling out forms on our website.

Fraudulent service requests or misrepresentation of ownership may result in legal action.

3. Booking and Payment

Service requests can be made online, via phone, or in person.
Pricing is based on the type of service, location, and complexity of the work.
Payments are due upon service completion unless otherwise agreed upon.
We accept [list payment methods, e.g., credit/debit cards, cash, digital payments].
Deposits may be required for certain services.

Failure to complete payment may result in additional fees or legal action.

4. Cancellations and Refunds

Cancellations must be made at least 3 hours before the scheduled service.
Refunds are not guaranteed and are subject to review based on service completion and expenses incurred.
Emergency service fees are non-refundable.

5. Data Collection & Privacy

By using our website and services, you acknowledge that Car Keys may collect personal information, including:

Name, phone number, email, and address when filling out forms or becoming a member.
Payment details (processed securely through third-party providers).
Website usage data through cookies and analytics.

We do not sell or share your data with third parties, except when required by law or for service fulfillment. For more details, please review our Privacy Policy.

6. Limitation of Liability

Car Keys is not liable for:

Damage to locks, doors, or ignition systems resulting from pre-existing conditions.
Unauthorized service requests made by individuals misrepresenting ownership.
Delays or inability to complete a service due to unforeseen circumstances (e.g., weather, accidents, incorrect information provided by the customer).

Customers are responsible for ensuring the accuracy of the service request and must verify ownership before service is performed.

7. Intellectual Property

All content, logos, and materials on our website are the property of Car Keys and may not be copied, distributed, or used without permission.

8. Dispute Resolution

Any disputes regarding our services must be reported within 7 days of service completion.
We strive to resolve issues amicably, but if a resolution cannot be reached, disputes will be handled in accordance with the laws of Massachusetts.

9. Amendments & Updates

We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on our website, and continued use of our services implies acceptance of the revised terms.